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PRIVACY POLICY – ELICIT BRANDS, LLC AND/OR ITS AFFILIATES (COLLECTIVELY, “SWIFTWICK”)
Notice
Last updated: October 4, 2022.
This Privacy Policy is designed to notify you about the purposes for which Swiftwick collects and uses information about you. This statement outlines Swiftwick’s personal information practices for this Site. To improve our Site and meet your needs, we gather certain information about you that helps us improve our service and products. Please read the policy to understand how your personal information will be treated as you use our Site and note that Swiftwick may collect, use, transfer, and disclose non-personal information about you.
The Information Swiftwick Gathers
Swiftwick collects information from various pages of our Site. Some information is gathered when you initially access our Site, such as your type of device, operating system, and internet browser. IP addresses are also collected for system administration. Other information we collect include time zones, the web pages you view on the Swiftwick Site, what you search on the Swiftwick Site, and your Swiftwick purchase history. Swiftwick also gathers session information including page response times, download errors, length of your visit, page interaction information, and information regarding exiting the Site. We refer to this automatically collected information as “Device Information.”
How We Collect Information
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you use our Site for product or service purchases Swiftwick may ask for certain personal information that will include your name, mailing address, email address, phone number, contact preferences, credit card information, or other payment information depending on the payment type you choose. Depending on the nature of your questions or activities on the Site, we may also ask for your account number, company information, and any logon ID and password created by you. We might receive information about you from other sources and add it to our account information. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How We Use Your Personal Information:
We use this Order Information that we collected generally to fulfill any orders placed through the Site, this includes processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
- Provide you with the requested information, products, or services; and
- Provide you with information, marketing emails, or advertising related to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Swiftwick’s primary goal in gathering your personal information is to provide the services and products sold by Swiftwick to you in the most efficient manner possible.
We may also from time to time use the information you provide to Swiftwick to send you email messages or marketing materials regarding our products and services. You may opt out of receiving such marketing email messages by unsubscribing from the email or contacting us at privacypolicy@swiftwick.com.
If you have opted in to receive SMS services, we use this information to send you text notifications, this may include information about your order, abandoned checkout reminders, text marketing offers, transactional texts, requests for reviews, or responses to customer service inquires.
We use cookies to keep track of items you put into your shopping cart, including if you abandoned your cart. We may text you reminder messages using this information.
The information Swiftwick collects will be used only as described in this Privacy Policy and/or in the way we specify at the time of collection. We will not change the way your personal data is used without your consent.
You should take reasonable steps to ensure that information you provide to Swiftwick is reliable for its intended use, is accurate, complete, and current. The information requested will be relevant for the purposes for which it is to be used.
Third Party Links
Given that Swiftwick makes use of third-party software providers to operate this e-commerce Site and that Swiftwick may fill orders for services and products through third party suppliers and distributors, Swiftwick may share your personal information with its third-party software, supply, and distribution providers to complete orders for services and products. It is Swiftwick’s policy that its third-party software, supply and distribution providers must agree to keep your personal information confidential and take reasonable steps to insure your privacy. We will disclose information to our third-party software, supply, and distribution providers when necessary and appropriate in connection with your use of this Site and the sale of services and products.
Swiftwick does not sell or rent your personal information to others. Swiftwick does however make use of third parties and their software to help Swiftwick operate this Site, collect personal information about you, and otherwise complete the order and sale processes, including, fulfilling orders, delivering packages, and processing payments. These third parties will have access to your personal information but only for Swiftwick’s intended purposes.
We may disclose information to companies and individuals we employ to perform business functions and services on our behalf. Such functions may include, for example, hosting our web servers, analyzing data, payment processing, sales tax calculation, and providing legal, accounting, and marketing services.
We may disclose information to the extent necessary or appropriate to government agencies, advisors, and other third parties in order to comply with applicable laws, service of legal process, or if we reasonably believe that such action is necessary to comply with the law requiring such disclosure; to enforce our Terms of Use or protect our operations or users; to protect the rights or property of Swiftwick; to prevent a crime ; or to protect the personal safety of the users or the public. We may collect and possibly share personal data and any other additional information available to us to investigate, prevent, or take action regarding illegal activities or suspected fraud.
We may respond to subpoenas, court orders, legal process, statutory and regulatory requirements by disclosing your personal data and other related information, if necessary. We also may disclose your personal data when we choose to establish or exercise our legal rights or defend against legal claims.
If Swiftwick decides to sell, buy, merge, or otherwise reorganize its business, Swiftwick may disclose your personal information to prospective or actual purchasers subject to confidentiality restrictions.
We will work to ensure that only the information necessary to complete the process is disclosed to these third parties.
How To Opt Out
Should you not want your information to be shared, you will be able to choose to not allow the transfer of your personal information by not using the Site or by not providing personal information to Swiftwick. Should you withdraw consent to the use of your information for any of the above-identified purposes, we will stop using your information for such purposes as soon as it is reasonably possible to do so. Swiftwick will also notify you if withdrawing consent affects our ability to service you.
You can opt out of targeted advertising by visiting the advertising providers sites and choosing to opt out, for example:
FACEBOOK: https://www.facebook.com/settings/?tab=ads
GOOGLE: https://www.google.com/settings/ads/anonymous
BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Consent
By using our Site, you consent to the collection and use of your personal information and data by Swiftwick as outlined in this Privacy Policy.
Your Rights
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Minors
This Site is not intended for individuals under the age of 13. We do not knowingly collect personal information online from children under the age of 13. If a child under the age of 13 has provided us with personal information online, we ask that the parent or guardian contact us at privacypolicy@swiftwick.com.
Changes To Our Privacy Policy
This Privacy Policy is subject to change. Changes will be posted on this Site allowing our visitors to always be aware of what information we collect, how we use it, and under what circumstances we may share the information with others. If we make significant changes to our statement, we may also notify you by other means, such as sending an email or posting a notice on our home page.
Security Of Your Personal Information
Swiftwick takes reasonable steps in order to ensure that the information you provide to Swiftwick is protected from inadvertent disclosure, loss, misuse or unauthorized access. Swiftwick’s Site makes use of secure server technology to protect your personal information. Also, Swiftwick’s employees are required to respect your privacy and confidentiality rights in accordance with law and in accordance with this Privacy Policy. As outlined in Swiftwick’s Terms of Use, Swiftwick does not guarantee that the Site will be secure at all times; be advised that third parties may attempt to access your personal information through illegal internet hacking activities and other data breach activities, programs, software and devices. You agree that Swiftwick will not be responsible for the illegal activities of third parties. It is important for you to protect against unauthorized access to your computer, logon ID and password.
Trademarks
Swiftwick is entitled to trademark protection in the United States and other countries. All graphics, logos, and service names are registered for the sole use of Swiftwick. Our trademarks may not be used in connection with any product or service that is not sold by Swiftwick, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Swiftwick.
Contacting Us
If you have any questions about this Privacy Policy or if you wish to access the personal information you have provided to Swiftwick, or request the removal of any personal information please contact us as follows:
Elicit Brands, LLC
ATTN: Privacy Policy
PO Box 2363
Brentwood, TN 37024
privacypolicy@swiftwick.com
Intellectual Property Notice
Swiftwick respects the copyrights, trademarks, patents, and other intellectual property of the third parties who provide software support, products, and services to Swiftwick in connection with its business operations and this Site. If you would like to make use of any of the intellectual property contained within the Swiftwick Site you must obtain prior written permission to do so. All information contained on Swiftwick’s Site is copyrighted.
© Copyright 2024 Elicit Brands, LLC. All rights reserved.