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Who We Are
Find out what we’re made of, from our overarching philosophy of excellence down to the very threads that make up our socks.
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Our Technology
Read more on how our team pushes the boundaries of what socks can do.
Read the Stories
Our Promise
Discover our Lifetime Performance Guarantee: the enduring commitment we make to each of our customers.
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We’ve got answers
Frequently Asked Questions
What does "sock compression" mean?
We offer three different compression levels to fit your activities and lifestyle: firm (20-25 mmHg), moderate (15-20 mmHG) , and relaxed (10-15 mmHG). Compression socks support your muscles, especially around the arch of your foot, and prevent bunching and slipping for a perfect fit every time. Whether you prefer firm structure or relaxed support, there's a compression option for you.
How do I wash my socks?
Our socks come with the recommended instructions, “Machine Wash Cold. Tumble Dry, No Heat. No Bleach or Iron.”
What size am I?
Please click here to view our recommended size chart.
Why are my current socks a different size from my older pairs?
Newly knit socks tend to appear smaller at first, but, with time, the elastic naturally sets as it is shaped by wear. The fitted size of each pair should be exactly the same. It is also not uncommon for socks to appear different after first wash, since they are pressed due to our packaging process. After a couple of wears, you should notice no difference between newer and used pairs and this will not affect functionality in any way.
Where else can I buy Swiftwick socks?
Contact us, and we will help you find your nearest dealer location.
When will I receive my order?
All orders ship within 2-3 business days and usually arrive within 3-5 business days depending on the destination. Backlogs can occur during the holiday season or around major product launches. You will receive a tracking number when your order ships. If you have any questions about your order, please contact us below.
What shipping options do you offer?
We are proud to say that every domestic Swiftwick order ships free—just our way of saying thank you to our loyal customers. If you need your Swiftwicks ASAP, we offer two upgraded shipping options at flat rates to expedite the process.
Do you ship internationally?
We offer a flat shipping rate of $35 for all international orders. When applicable, we recommend shopping with one of our international distributors to minimize your cost and shipping time.
International distributors:
Swiftwick socks are made to endure through thick and thin. The Lifetime Performance Guarantee is our commitment both to our products and to our customers, ensuring our socks stand the test of time. No matter how long you’ve had your Swiftwicks, no matter the mileage, if you’ve worn them out, you can return them for another pair.
Complete the form below to start a warranty claim.
If your original purchase was made outside of the US, please refer to our International Retail Partner in the country of your purchase or the original retailer where your purchase was made.
Australia, Swift Sports
Canada, Rock Gear Distribution
United Kingdom, Vanguard Cycles
Chile, TriBike
If you have any questions or comments, please reach out using the form below:
We are committed to providing our customers with an exceptional experience and a lifetime of performance. If you are unsatisfied with a Swiftwick product for any reason, please reach out.
We offer free returns and exchanges. If you require an exchange or return please do not ship any product back unless asked to do so by a Swiftwick representative. To begin processing a return or exchange please complete our warranty form or call us at 615-370-8611 (option 1). Please allow one business day for someone from our team to get back in touch.
All refunds will be processed and automatically applied to your original form of payment. Refunds are processed within 3 business days but the credit may take additional time to post to your account depending on the policies of your banking institution.
What are the limitations of refunds?
· Refunds without a valid receipt or order number may be refused under the warranty program.
· Purchases over 120 days old may be refunded with an electronic gift card valid at swiftwick.com.
· "Warranty" applies only to the original purchaser and excludes products bought from secondary markets like flea markets, thrift stores, etc.
· Refunds for gift card purchases are only available to the original purchaser within six months of purchase, provided none of the value has been redeemed.
· Exclusions apply to items lost or damaged due to fire, flood, or natural disaster.
· Items already replaced via the warranty program are not eligible to be replaced a second time.
· International returns, refunds, or exchanges not purchased on swiftwick.com cannot be processed.
· We reserve the right to deny a claim or refuse service based on the nature of previous transactions or fraudulent claims.
Text us: +1-615-985-5199
Call us: +1-615-370-8611
Email us: info@swiftwick.com
Monday - Thursday 8AM - 4PM CT Friday 8AM - 2PM CT